Ask Tech Buddy TECH HELP FOR YOUR HOME Email us
Coming soon — we're getting ready to launch

Tech help for your home, without the headache.

Ask Tech Buddy is a friendly, local tech support service for home users — Wi-Fi that won't connect, printers that won't print, computers that have slowed to a crawl. Plain language, honest flat prices, and help from someone with 15+ years of professional IT experience.

Serving New Westminster and the surrounding Metro Vancouver area.

The everyday problems we'll solve

If it plugs in, connects, or pops up on a screen — chances are we can help with it.

Wi-Fi & internet

Dead spots, dropped connections, slow speeds, and routers that need setting up properly — sorted.

Printers & scanners

The printer that shows "offline" for no reason, new printer setup, and scanning that actually works.

Slow computers

Startup clean-ups, updates, storage fixes, and honest advice on whether it's worth repairing or replacing.

Virus & scam cleanup

Pop-ups, suspicious charges, "Microsoft is calling" scams — we'll clean it up and lock things down.

New device setup

New laptop, phone, or tablet set up the right way — accounts, email, photos, and files moved over safely.

Email & smart home

Email that won't send, password lockouts, smart TVs, streaming sticks, and video doorbells — configured and explained.

How it will work

No hourly meters running, no surprise bills. Simple from the first call.

Step 1

Tell us the problem

Describe what's going wrong in your own words — no tech knowledge needed.

Step 2

Get a flat price first

We confirm the price before any work starts, so you know exactly what it costs.

Step 3

Fixed — pay on completion

Remote help or a home visit. You pay when the job is done, by e-Transfer, card, or cash.

Professional experience, neighbourly service

Ask Tech Buddy is run by an IT support professional with 15+ years of experience across enterprise and managed-services environments — the same expertise businesses rely on, brought to your kitchen table.

  • Flat price quoted before work starts
  • Plain language — no jargon, no upsell
  • Pay on completion: e-Transfer, card, or cash
  • Patient help for seniors and beginners

Questions before we launch?

We're putting the finishing touches on Ask Tech Buddy. If you'd like to know when we open — or you have a tech problem already waiting — send us an email and we'll get back to you.

Email hello@asktechbuddy.org